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iTarget Service Information
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Mission Statement |
| Vision |
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 Service Hours
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Business Hours- 7:30 AM to 6:00 PM, Monday through Friday
You can request support in two ways:Non-Business Hours - 6:00 PM to 7:30 AM, Monday through Friday
- Saturday and Sunday
- University of Pittsburgh Holidays
You can request service in three ways:- Go online at http://support.health.pitt.edu/cs/. We will respond the next business day.
- Email directly to help@hs.pitt.edu and your email will be resonded to the next business day.
- FOR AN EMERGENCY ONLY, after hours, weekends and holidays, call 412-648-2222 and your call will be answered by the emergency help desk.
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Mission Statement
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The iTarget Team is a service organization committed to supporting and simplifying the work of our customers.
We will:
- Provide a stable and dependable operating environment for the data and technology resources of our customers.
- Design, develop, and maintain innovative application solutions that provide our customers with access to the ata or information they need to operate efficiently and effectively.
- Provide IT consulting, training, and education to our customers, enabling their use of technology as a productivity tool.
We will do this by:
- Maintaining a positive customer-focused perspective.
- Partnering with our customers to provide quality services that meet or exceed expectations.
- Employing technology that is appropriate for the situation and circumstances.
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Vision
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The iTarget Team will be known for designing and implementing innovative solutions that improve business processes, and relied upon to provide stable information technology (IT) resources for the Dean’s area in the School of Medicine and the Office of the Senior Vice Chancellor of Health Sciences.
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